Ayera Resources Email Disclaimer

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Ayera Resources Pty Ltd
Melbourne, VIC 3000, Australia
ABN: 88 702 030 368

Ayera Resources Website Disclaimer

The information on www.ayeraresources.com is provided by Ayera Resources Pty Ltd for general information purposes only. This disclaimer should be read together with our Terms of Use and Privacy Policy.

Although we endeavour to keep the information accurate and current, we do not warrant its completeness, accuracy, reliability or suitability for any particular purpose. You should make your own enquiries to determine whether any information, products or services are appropriate for your intended use.

Website content does not constitute advice tailored to your business or personal circumstances and should not replace appropriate professional advice. Any services you engage us to provide are subject to the applicable service agreement.

We endeavour to keep the website available and operating smoothly but do not guarantee uninterrupted access, freedom from errors or the absence of viruses or other harmful components.

The website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement, sponsorship or approval. We do not control or accept responsibility for their content, availability or privacy practices.

The limitations of liability and protections for rights that cannot lawfully be excluded are set out in our Terms of Use.

Ayera Resources Privacy Policy

Last updated: 22 September 2026

1. About This Policy

Ayera Resources Pty Ltd (“Ayera Resources”, “we”, “us” or “our”) respects your privacy and the confidentiality of your personal information.

This policy explains how we collect, use, store and disclose personal information through www.ayeraresources.com and in connection with our products and services. We are committed to handling personal information in accordance with the Australian Privacy Principles.

2. Information We Collect

Depending on your interactions with us, we may collect:

• Your name, company name, email address, telephone number and billing address.
• Information you provide through enquiries, correspondence, support requests, surveys or uploaded documents.
• Payment-related information where relevant to a transaction.
• Technical information, including your IP address, approximate geographic location and website usage data.
• Social media handles, comments or testimonials that you choose to share with us.

Our services are not directed to people under 18. We do not knowingly collect their personal information. If you believe a person under 18 has provided personal information to us, please contact us so we can investigate and take appropriate action.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide our products and services.
• Communicate with customers, suppliers and other business contacts.
• Process transactions and provide support.
• Improve our website, services and customer experience.
• Conduct surveys, analyse customer needs and measure satisfaction.
• Send marketing communications where you have requested or subscribed to them.
• Comply with legal obligations and protect our legal rights.

You can unsubscribe from marketing communications using the unsubscribe option provided or by contacting us.

We may also use aggregated or de-identified information for reporting, analytics, service improvement and marketing.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to analyse traffic, remember preferences and improve the visitor experience.

Where enabled, third-party tools may support social media features and advertising, including displaying relevant advertisements on other websites. These technologies may collect information about your device and browsing activity.

You can manage or reject cookies through your browser settings. Disabling cookies may affect some website functions.

5. Sharing Your Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary:

• To service providers supporting our website, communications, business operations, payment processing or delivery of products and services.
• To comply with a legal obligation, court order or lawful request from an authority.
• To enforce agreements or protect our rights, property or safety, or those of others.
• In connection with a merger, business sale or transfer of assets, subject to appropriate confidentiality arrangements.

Where we engage service providers to handle personal information, we require appropriate privacy protections and restrict their use of the information to the purposes for which it is provided.

6. Overseas Handling of Information

Some service providers may store or process personal information outside Australia.

Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with applicable privacy requirements.

7. Storage, Security and Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.

Where credit card payments are processed, payment information is transmitted using encryption. We do not store credit card details on our servers.

We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements.

If a data breach occurs, we will assess it and provide notifications where required by applicable law.

8. Access and Correction

You may contact us to request access to, or correction of, your personal information. You may also request its deletion, subject to any legal or legitimate retention requirements.

We may need to verify your identity before responding to a request.

9. Publicly Shared Information

Information you choose to publish, such as comments or testimonials, may be visible to others. Copies may remain in cached or archived pages or in records retained by third parties, even after the original information is removed.

10. Third-Party Websites

Our website may link to external websites with their own privacy practices. This policy does not apply to those websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this policy from time to time. The current version will be published on our website with an updated revision date.

12. Contact Us

For questions, privacy concerns, complaints or requests relating to your personal information, please contact:

Ayera Resources Pty Ltd
Email: [email protected]

We aim to respond to enquiries within 48 hours. Requests requiring investigation may take longer to resolve.